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On-Demand

AL Workshop - Resident & Family Councils

What You Will Learn

  • Identify new and possible ways to bring the resident voice into organizational problem-solving and decision-making
  • Understand other effective and meaningful opportunities to have two-way conversations with residents/families
  • Learn how a community advisory board approach can comply with the requirements and also add value to resident and family councils

Share this program:

What You Will Learn

  • Identify new and possible ways to bring the resident voice into organizational problem-solving and decision-making
  • Understand other effective and meaningful opportunities to have two-way conversations with residents/families
  • Learn how a community advisory board approach can comply with the requirements and also add value to resident and family councils
Date Published

April 13, 2021

Publisher

Care Providers of Minnesota

Subjects

Clinical/Regulatory

Questions

For immediate assistance please consult our FAQ page. If you're unable to find the answer you need, please call 737-201-2059 (M-F, 8am-6pm CT) or e-mail customer service.

Summary

August 1, 2021, brings many changes to assisted living with a new assisted living license mandate. Housing with services and arranged home care providers in assisted living communities have many actions to take between now and August 1, 2021, to get ready for compliance. Two of the action steps concern residents and family councils.

The Bill of Rights gives residents the right to organize and participate in resident and family councils and the statutes detail the providers’ responsibilities providing meeting space, designating a staff person to be responsible for providing assistance and responding to written requests, and respond promptly to the grievances and recommendations of the councils.

This online workshop will provide strategies and insight in successful resident/family councils that go beyond merely meeting the regulatory obligation and how to use the councils to increase engagement and improve the quality of life, care, and safety for residents. The presenters were part of a grant-funded pilot project in 2019-2020 with consultants from the Minnesota Alliance for Patient Safety (MAPS) to set up community advisory councils that focused on true engagement.

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Presenters

Lisa Juliar
Engagement Specialist - Minnesota Alliance for Patient Safety

Lisa has served as the first consumer director on the MAPS Board since August 2011. Lisa aspires to bring consumers and... Read More

Lindsay Schmidt
Director of Marketing & Hospitality - Dellwood Gardens Assisted Living & Memory Care

Lindsay is a brand and marketing strategist, who came to Dellwood Gardens Assisted Living and Memory Care after spending... Read More

Casteele Thauwald
Executive Director - Chaska Heights Senior Living

Casteele Thauwald is a healthcare administration graduate from the University of Wisconsin Eau-Claire and has continued her... Read More

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Program Titles and Supporting Materials

This program contains the following components:

Video Presentation
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Credit

If applicable, you may obtain credit in multiple jurisdictions simultaneously for this program (see pending/approved list below). If electing credit for this program, registrants in jurisdictions not listed below will receive a Certificate of Completion that may or may not meet credit requirements in other jurisdictions. Where applicable, credit will be only awarded to a paid registrant completing all the requirements of the program as determined by the selected accreditation authority.

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How to Attend

Join the self-paced program from your office, home, or hotel room using a computer and high speed internet connection. You may start and stop the program at your convenience, continue where you left off, and review supporting materials as often as you like. Please note: Internet Explorer is no longer a supported browser. We recommend using Google Chrome, Mozilla Firefox or Safari for best results.

Technical Requirements
You may access this course on a computer or mobile device with high speed internet (iPhones require iOS 10 or higher). Recommended browsers are Google Chrome or Mozilla Firefox.

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SeminarWeb and Care Providers of Minnesota programs are non-refundable.

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