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Preparing Residents, Families & Colleagues for End-of-Life Care

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Date Published

July 21, 2020


Care Providers of Minnesota


Human Resources


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COVID-19 has drastically altered end-of-life (EOL) care in long-term care (LTC) settings. Family participation and communication with staff and residents has been significantly decreased, there’s unpredictability about the severity of its effects on residents, and symptom onset is often rapid with high morbidity rates. All this underscores the importance of proactive EOL care planning from admission onwards in LTC to support communication, comprehension, and collaborative decision-making for all stakeholders. This online workshop draws on both current research and the experience of LTC professionals to share insights, concrete steps, and procedures that might help improve communication around EOL care in LTC settings.

Learning objectives • Identify barriers in long-term care to effective & efficient communication in end-of-life?care planning • Identify a model protocol for person-centered goals of care communication to clarify end-of-life care planning? • Demonstrate how a standardized?end-of-life?care planning?protocol?uses?documented assessments to?improve?resident?end-of-life?care outcomes?in LTC settings

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Frank Bennett
Founder & Program Leader - Living Well/Dying Well

Frank Bennett is the founder and program leader of Living Well/Dying Well and is a senior teaching fellow at the Center for... Read More

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Program Titles and Supporting Materials

This program contains the following components:

Preparing Residents, Families & Colleagues for End-of-Life Care - Video
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If applicable, you may obtain credit in multiple jurisdictions simultaneously for this program (see pending/approved list below). If electing credit for this program, registrants in jurisdictions not listed below will receive a Certificate of Completion that may or may not meet credit requirements in other jurisdictions. Where applicable, credit will be only awarded to a paid registrant completing all the requirements of the program as determined by the selected accreditation authority.

Click on jurisdiction for specific details:

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How to Attend

Join the self-paced program from your office, home, or hotel room using a computer and high speed internet connection. You may start and stop the program at your convenience, continue where you left off, and review supporting materials as often as you like. Please note: Internet Explorer is no longer a supported browser. We recommend using Google Chrome, Mozilla Firefox or Safari for best results.

Technical Requirements
You may access this course on a computer or mobile device with high speed internet (iPhones require iOS 10 or higher). Recommended browsers are Google Chrome or Mozilla Firefox.

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