Mental Health (AL)

We face mental health challenges daily. From residents, staff and families. This webinar is designed to equip you with knowledge and skills to support the mental well-being of older adults. We'll understand the unique challenges to older adults struggling with mental health issues and learn strategies to promote mental well-being and treatment while addressing stigma. Join us to enhance awareness, foster compassion, and empower yourselves to create supportive environments.

This training is designed to equip attendees with the knowledge and skills to support the mental well-being of older adults. Participants will gain insights into the prevalence of mental health issues impacting older adults, understand the unique challenges to older adults struggling with mental health issues, and learn strategies to promote mental well-being and treatment while addressing stigma. The training aims to enhance awareness, foster compassion, and empower participants to create supportive environments for older adults’ mental health.

In this comprehensive training session, participants will explore critical skills for managing conflict and ensuring compliance within assisted living environments. The session will begin with an examination of situational dynamics, equipping learners with the ability to assess conflict scenarios effectively and recognize signs of escalation. Participants will then delve into essential de-escalation techniques, such as active listening and empathy, to reduce tension and facilitate constructive communication.

Additionally, the session will cover the latest assisted living regulations, guiding learners in analyzing key components and developing actionable implementation plans. By the end of the session, participants will be well-prepared to enhance resident care, promote a positive environment, and ensure compliance with regulatory standards, ultimately improving the quality of life for those they serve.

Conversations can be extremely challenging in the LTC arena. The topics we handle as well as all the different people can be very overwhelming. Ponder all interactions during your day: residents, families, providers, colleagues, and staff. Some days it is a whirlwind and at times you may not know what you are walking into. You may not know what happened historically that is completely driving your conversation. Join us to learn how to better understand and manage situations and conversations to everyone’s best advantage.

We’ve all had to deal with a challenging situation, whether it’s dealing with a personal problem with a large company or communicating for your job. But have you thought about the person on the other side of the interaction? People may be difficult due to symptoms of a mental illness, stress, physical illness or disability, past experience, or they think it’s the only way to get help. In this webinar you will learn the signs and symptoms of mental illnesses, along with tips and strategies that can be used in dealing with difficult interactions, to manage the situation and yourself.

Psych meds in the spotlight, prepare ahead. With CMS ramping up oversight on psychotropic medication use, this session will help you stay ahead. Learn to manage behaviors with non-drug interventions, support compliance, and protect resident safety—all while navigating increased survey scrutiny.

CMS issued new guidelines in 2025 indicating that they intend to increase focus on the use of psychotropic medications, and we can expect that in the coming year this will be an area of emphasized survey and enforcement activity. In addition, CMS is working on enhancing measures for public reporting purposes. Facilities and clinicians alike are faced with the dilemma that these common disturbances often have no readily available psychopharmacological treatment and not treating these conditions can have significant consequences including injury to the resident, other residents, or facility staff. The session is being provided to assist facilities in understanding the conditions commonly associated with behavioral disturbances, defining and developing non-pharmacological interventions for common behaviors, supporting compliance during annual surveys, and managing the intemperate use of antipsychotic and other unnecessary medications to support the highest quality of life for residents in these settings.